All work
Fine instruments
J & A Beare logo

J & A Beare

Beares' specialists needed their archive at hand in seconds without the system ever guessing. We designed and built an AI-enabled records system around instruments worth up to eight figures.

User ExperienceAI EnablementDevelopment
J & A Beare: Signed-in dashboard with collection totals, recent transactions and quick actions
Signed-in dashboard with collection totals, recent transactions and quick actions
Sector
Fine instruments — dealing, authentication, restoration
Services
User Experience · AI Enablement · Development
Founded
1892 · Marylebone, London
Status
Live
[03] The client

What they do

J & A Beare was founded in 1892 and works from a six-storey building in Marylebone, with operations in Germany and an agent in Seoul. For over 125 years it has authenticated, valued, sold, made and restored instruments and bows, and the J & A Beare Certificate of Authenticity is an industry standard.

The firm has sold more than sixty instruments by Stradivari and Guarneri del Gesù in recent years, and in 2012 set the world record price for a violin with the 'Vieuxtemps' Guarneri del Gesù at over $16m. Clients include soloists from the London Symphony Orchestra, Berlin Philharmonic and New York Philharmonic, alongside collectors, investors, trusts and conservatoires.

[04] The problem

What it was costing them

This is not inventory management. Each item is a single, irreplaceable, three-hundred-year-old object, and the record is part of the asset.

Provenance, certification, restoration history and scientific analysis are what make a Stradivari a Stradivari. A wrong record permanently damages the value of the object.

So the system had to be accurate or silent. It also had to protect confidentiality, because high-value private sales and the client list are sensitive.

[05] What we did

The work

We designed and built the system around that failure mode from day one rather than reviewing for it at the end.

Retrieval is grounded in verified records, anything touching attribution needs human confirmation, and the interface keeps a visible line between what the archive holds and what the system has inferred.

Access and visibility were designed around private sales from the start rather than added later as permissions.

[06] The detail

The system stops rather than guesses

Most AI products are built to always produce an answer. This one is built to stop.

Where the archive is silent or ambiguous, it says so instead of producing the most plausible completion. That shaped the retrieval architecture, the prompts and the interface equally.

It also keeps the specialist in charge. The people using it have spent thirty years learning to read an instrument; the system brings them everything the archive holds in seconds and then gets out of the way.

[07] Outcome

What changed

130+ yrs
Of archive in one system
0
Attribution changes without human confirmation

Interface imagery and a named metric are subject to the client's confidentiality requirements.

[08] Related

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Contact

Could this work for your business?

Thirty minutes with the people who would do the work. You will leave with a view on whether it is worth building and roughly what it costs.